The Heritage Club - Tripura Castle Hotel Shillong, Shillong ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Opposite The Royal Residence Cleve Colony, Shillong, India, 793003

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

2 persons

34 m²

Bed options:

1 King Size Bed

Balcony

room details

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King Suite

Max:

2 persons

51 m²

Bed options:

1 King Size Bed

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Supreme King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

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Getting around

A list of all available modes of transport

City Center

Shillong 1.4 mi

Airports

Shillong (SHL) 20.2 mi

Lokpriya Gopinath Bordoloi International (GAU) 73.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in public areas

Free parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

Free Wi-Fi in public areas
Parking
24-hour reception
No pets allowed
24-hour security
Baggage storage
Coffee shop
Fireplace
Fire extinguishers

Sports & Fitness

Pool tables

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's play area

Spa & Leisure

Sun terrace
Garden area

Room features

Heating
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Opposite The Royal Residence Cleve Colony, Shillong, India, 793003

Map view

Opposite The Royal Residence Cleve Colony, Shillong, India, 793003

City landmarks

Peak Viewing Point

Shillong View Point

1.3 mi

Parks

Lady Hydari Park

1.4 mi

Law Sohtun

Upper Shillong Forest

1.6 mi

Salonsar Mansion 2nd floor

Butterfly Museum

3900 ft

Museums

Capt. Williamson Sangma State Museum

4600 ft

Lachumiere

Phan Nonglait Park

1.3 mi

Jowai Road

Marai Cave

3.0 mi

Mynsaiñ

Buddhist Monastery

2700 ft

East Khasi Hills District

Beadon Falls

1.4 mi

East Khasi Hills District

Crinoline Falls

1.4 mi

Church

Cathedral of Mary Help of Christians

2.3 mi

Downtown

Police Bazar

1.3 mi

Chapel

3300 ft

Malki

Malki Point

4300 ft

Garden

Botanical Garden

1.3 mi

Church

Nongthymmai Unitarian Church

4200 ft

Jarman Villa

Pioneer Adventure

4200 ft

Seventh Day Adventist Church

4300 ft

1st fl

Cafe Shillong

4400 ft

Shillong Centenary Monument

4700 ft

Pde Building

MakeMyTrip

4500 ft

Rajiv Gandhi Indian Institute of Management

4500 ft

Laitumkhrah Bazar

4500 ft

State Museum

4600 ft

Laitumkhrah Presbyterian Church

4600 ft

Nongthymmai Presbyterian Church

4600 ft

Mizo Church

4600 ft

East Khasi Hills District

Ward's Lake

2.2 mi

IGP Point

All Saints' Cathedral

2.2 mi

Laban

Laban Glass Masjid مسجد

1.7 mi

Nearby

Shillong Law College

3200 ft

Chapel

3300 ft

St Edmunds College

3800 ft

Restaurants

The Lounge @ Tripura Castle

1700 ft

Tripura Castle Road Tripura Castle

Baskin-Robbins

2.2 mi

Bawri Mansion

Eldorado Restaurant

3.0 mi

Jowai Road Dhankheti

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

6.4/10

Nice

Rooms

6.6

Location

8.8

Service

6.2

Dining

6.2

Dorothy

United States of America, December 2024

6.0/10

My stay at The Heritage Club - Tripura Castle was a lovely blend of history and comfort, though there were a few hiccups. I enjoyed the spacious balcony of my deluxe room, perfect for sipping tea with a view, and the staff was generally friendly and attentive. On the downside, some amenities needed attention, as I had to remind housekeeping about toiletries, and the breakfast variety could be improved. Overall, I would still rate it highly despite some minor issues.

Rooms

9.0

My deluxe room had a stunning view from the spacious balcony, and it was furnished beautifully, reflecting the area’s heritage. However, the room could have been maintained better in some aspects.

Service

8.0

The staff members were warm and eager to help, especially Chetan at the front office. Though a few seemed disinterested at times, overall, the service was attentive.

Location

10.0

The Castle is perched on a hillside, offering peaceful surroundings while still being close to city attractions. I loved waking up to the tranquility of nature.

Dining

7.0

Breakfast was decent, but I wished there were more fresh options instead of canned juices. The in-house restaurant had a cozy ambiance and decent meals, although improvement in variety would enhance the experience.

Facilities

8.0

While room service was efficient, and I appreciated the local handicrafts available for purchase, some basic amenities like the replenishment of toiletries needed reminders.

Edith

United States of America, December 2024

6.0/10

My stay at The Heritage Club - Tripura Castle in Shillong was a mixed experience. The location on the hill offered beautiful views and a peaceful ambiance, but the service and room conditions left much to be desired. The food at the restaurant was decent, yet options were limited and lacked variety. Overall, I felt disappointed, especially given the expectations I had for a luxurious stay.

Rooms

5.0

I stayed in the Heritage Wing room which had an old charm, yet was not clean as it should have been. The bed was squeaky and the bathroom had a peculiar smell. Both the rooms I experienced were extremely cold, and the heating and hot water systems didn't work properly.

Service

5.0

Service was subpar. While some staff were friendly, many seemed uninterested and unhelpful. I faced issues navigating the hotel and there was no assistance on checkout.

Location

8.0

The hotel's location was a highlight. Nestled on a hill, it provided a serene escape from the city noise and offered lovely views of the valley.

Dining

6.0

Dining had potential but came up short. Although the cafe served good food, the breakfast selection was limited and the options weren't fulfilling, particularly the idli which was stale and cold.

Facilities

5.0

Basic amenities were lacking. The WiFi was unreliable, and I experienced issues with the heating and hot water, which was disappointing for the price paid.

Johnny

United States of America, December 2024

7.4/10

I had a mixed experience at The Heritage Club - Tripura Castle. The location was fantastic, surrounded by beautiful greenery and a calming atmosphere. However, the facilities left much to be desired, particularly the dining options and housekeeping. I felt the hotel needed improvement in several areas, especially for the price I paid. 🌿

Rooms

6.0

I stayed in a deluxe room with an very nice view from the balcony. The room was spacious, though some areas, like the washroom, seemed poorly designed. The furnishings were rather outdated.

Service

7.0

The service was generally courteous, but I had to remind housekeeping for replenishing essentials like tea bags and toiletries. The restaurant staff were attentive, but the overall service could use better organization.

Location

9.0

The hotel's hilltop location offered a serene escape from the noisy city below. The view from my room was simply stunning, and I enjoyed the lush greenery all around.

Dining

5.0

Breakfast had limited variety, with many fruits missing, and I would have appreciated fresh juice options. However, the food quality was decent, particularly at the cafe below my room.

Facilities

5.0

The hotel lacks recreational facilities and indoor activities. The need for better transport options like golf carts to commute between steep areas was also a drawback.

Frank

United States of America, November 2024

6.0/10

My stay at The Heritage Club - Tripura Castle was quite a mixed bag. While the location on the hillside offered stunning views and peaceful surroundings, the service left much to be desired with significant delays and unhelpful staff. The food was decent but inconsistent, and my room had maintenance issues. Overall, I had some enjoyable moments, but I wouldn’t recommend it for the price paid.

Rooms

5.0

My room had a beautiful view of the valley, but it was also extremely cold with a heater that barely worked. I noticed cleanliness issues and a peculiar smell in the bathroom.

Service

5.0

The check-in process was frustratingly slow, taking over an hour, and staff were often unavailable or seemed uninterested. I had to figure out many things on my own, and the assistance was lacking.

Location

8.0

The hotel's location is great, set on a hill which provides a serene escape from the city noise and lovely views. It's surrounded by greenery, making for a peaceful stay.

Dining

6.0

Dining experiences varied; I enjoyed breakfast at Mandalay restaurant, which had good variety, but other meals were disappointing, like receiving burnt garlic naan.

Facilities

5.0

The facilities, such as room service, were lacking during my stay, with inefficiencies and delays that added to my frustrations.

Harry

United States of America, October 2024

6.8/10

I had a fantastic experience at The Heritage Club - Tripura Castle. The valley view room was spacious and offered a stunning view of the surrounding greenery. The dining options were good, especially breakfast at the Mandalay restaurant, although there were some concerns with service staff's attentiveness. Overall, it’s a wonderful escape from the city's hustle and bustle! 🌄✨

Rooms

8.0

My valley view room was huge and beautifully appointed, offering amazing views of Shillong. However, I noticed some issues like an ineffective heater which left the room quite cold at times.

Service

6.0

The overall service was mixed; while some staff members were friendly and helpful, others appeared disinterested, which detracted from the overall experience.

Location

9.0

Situated on a hill away from the noisy city, the location was peaceful and surrounded by lush greenery, allowing for a serene getaway.

Dining

7.0

The food at the multicuisine cafe was enjoyable, with a good variety offered during breakfast, though some service issues were noted.

Facilities

7.0

Facilities like room service and housekeeping were decent, but there were some lapses, particularly with the location of different wings that caused minor inconveniences.